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Counseling Online Services

Counseling Department
Contact & Hours

Student Services Annex (SSA)



Student Services Division Homepage


Los Angeles Valley College Counseling Department is here to help!  Due to COVID-19,  we are currently closed for in-person services. We have transitioned to online services via ConexED. Be sure to use the latest Google Chrome or Firefox browser with a laptop, desktop or phone (see details below for technical requirements and how to enter your schedulled counseling video appoinment*).  

To log in to ConexED, from your Student Portal, go to the Online Services & Live Chat tile, select Online Services at LAVC, Agree to Informed Consent statement, and log in through LACCD logo (not through Guest Registration) 

 Counselors are available to assist you through Live Chat and/or scheduled online/phone appointments.   

  • See Zoom Drop-ins schedule below for group drop-in sessions.  

 Counseling ZOOM Drop-In Hours                  

                 Do you have quick general questions? We can help!

November 25 (Wednesday) 3:30pm-4:30pm Register
November 30 (Monday) 1:00pm-2:00pm Register
December 4 (Friday) 12:00pm-1:300pm Register
December 8 (Tuesday) 11:00am-12:00pm Register
December 10 (Thursday) 5:00pm-6:00pm Register
December 14 (Monday) 1:00pm-2:00pm Register
December 16 (Wednesday) 4:00pm-5:00pm Register

*We cannot review transcripts or do educational planning in these sessions.

*Technical Requirements for Live Chat via Cranium Cafe 

      For desktop PC and Mac:

  • Use the latest Chrome or Firefox  internet browser
  • Have webcam ready and activated (for online student support)
  • Have a headset with microphone ready - your cell phone headset will work great

      For Android and Window Devices:

  • Use Chrome
  • Have your webcam ready and activated
  • Have a headset with microphone ready - your cell phone headset will work great

For iOS- Apple Device:

  • Download ConexED App from the app store*

*App provides limited access.  You will be able to join a video meeting, but not share your screen or use other functions.

See the Counseling Appointments page for the types of counseling appointments available and to make a counseling appointment.