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Counseling Online Services

Counseling Department
Contact & Hours

Student Services Annex (SSA)



Student Services Division Homepage


Los Angeles Valley College Counseling Department is here to help!  In order to support the global effort to stave off the spread of COVID-19,  we are currently closed for in person services. We have transitioned to remote services. 

Counseling Department is available to assist you via email or live chat/video chat.  Please be sure to use the latest Google Chrome or Firefox browser with a laptop, desktop or phone (see details below for technical requirements*). 

You may speak with a counselor through:

  • Live Chat or Video Chat:  Simply visit the Counseling Online Help Desk  during regular business hours to chat with an online counselor for brief, general questions 

Video chat on Cranium Cafe with Counseling Online Help Desk

  • E-Mail  a counselor at We ask for your patience as we are working hard to serve all students. Please allow  at least 48 hours for a response.  
  • Schedule a counseling appointment: simply visit the Counseling Appointments Scheduling Desk
  • Counseling ZOOM Drop-In Hours


Do you have quick general questions? We can help!

July 8 (Wednesday)         9:00am-10:00am

July 14 (Tuesday)            10:00am-11:00am

July 22 (Wednesday)      10:00am-11:00am

July 23 (Thursday)          12:00pm-1:00pm 

July 27 (Monday)            9:00am-10:00am 

July 30 (Thursday)          11:00am-12:00pm

*We cannot review transcripts or do educational planning in these sessions.

Stay safe. Stay at home, Go Monarchs!


*Technical Requirements for Live Chat via Cranium Cafe 

      For desktop PC and Mac:

  • Use the latest Chrome or Firefox  internet browser
  • Have webcam ready and activated (for online student support)
  • Have a headset with microphone ready - your cell phone headset will work great

      For Android and Window Devices:

  • Use Chrome
  • Have your webcam ready and activated
  • Have a headset with microphone ready - your cell phone headset will work great

For iOS- Apple Device:

  • Download ConexED App from the app store*

*App provides limited access.  You will be able to join a video meeting, but not share your screen or use other functions.

See the Counseling Appointments page for the types of counseling appointments available and to make a counseling appointment.