NetTutor and Specialized Tutoring

Los Angeles Valley College is happy to offer its students online tutoring through NetTutor, the company selected by the Foundation for California Community Colleges (FCCC) for the California Community Colleges (CCC) Online Education Initiative (OEI).  

Why type of support does NetTutor provide?

  1. Ask NetTutor: Students connect with a real, live tutor at their moment of need. Sessions are one-on-one and private, and students receive the tutor’s full attention.
  2. NetTutor Question Drop-off: Students asynchronously submit a question and return later for tutor feedback. Questions are answered within 24 hours. 
  3. NetTutor Paper Center: Students asynchronously submit a file and return later for tutor feedback. Tutors will ask questions and suggest areas for improvement. Feedback from the tutor is provided within 24 hours. 

How can students access NetTutor at LAVC?

  • Option (1): Add the LACCD Canvas Course for unlimited access to English/Writing, ESL, FYE, Math, and Statistics.The following video provides instructions on how to add this LACCD course:

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  • Option (2): By accessing NetTutor from an existing LAVC Canvas Course, students have access to most other subjects (e.g. Accounting, Biology, Chemistry, Computer Science, Foreign Languages, Physics, etc). Check NetTutor's website for the entire list of subjects. Students must be enrolled in a class that utilizes Canvas in order to access these additional subjects, and there is a 5 hour limit per student per semester for subjects outside of English/Writing, ESL, FYE, Math, and Statistics. The following video provides instructions on how to access NetTutor from an existing Canvas course:

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After signing into NetTutor, what happens next? The following video from NetTutor provides a tour of the tools and services offered inside NetTutor.

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How do students use the paper center tool? The following video provides instructions on how to upload a paper for review. 

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How do students use the NetTutor whiteboard for communicating questions? The following video provides an overview of NetTutor's whiteboard technology. 

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How do students communicate formulas for math related questions during tutoring sessions? The following video provides an overview of different strategies for receiving help on questions with complicated formulas. 

 

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What are the hours of operation for NetTutor? 

English/Writing, ESL, FYE, Math, and Statistics tutors are available 24 hours a day, every day. Additionaly, NetTutor strives to provide comprehensive access to other subjects as well. Check NetTutor's schedule for availability.  

What are the qualifications of the tutors at NetTutor? 

As noted on NetTutor's information page, all NetTutor tutors have:

  • a four‐year degree from an accredited university
  • a minimum grade point average of 3.0 in any subjects for which they will be providing tutoring
  • teaching or tutoring experience in the American education system
  • the combination of personality characteristics —empathy and patience, in particular— that underlie the ability to connect in a meaningful and supportive way with a diverse range of students
  • excellent communication and writing skills

For more information about NetTutor and their tutors qualifications, please visit the NetTutor website.

Who Do I Contact for Support?

  • Should faculty, staff, or students require end-user Support, they can access Support on NetTutor's website to find helpful articles or submit a Support ticket, send a detailed email to support@linksystems.atlassian.net (24x7) to generate a Support ticket, or speak with a friendly Support agent M-F 9a-5p Eastern by calling 813-674-0660 x204.
  • For assistance on campus, contact Scott Weigand, the director of the Academic Resource Center, at weigansm@lavc.edu.

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Additional Specialized Tutoring Programs at Los Angeles Valley College

Biological Sciences Resource and Tutoring Center

AHS 232

Erika Brockman, Coordinator

(818) 778-2516

brockmeh@lavc.edu

The Biological Sciences Resources and Tutoring Center is located on the second floor of the Allied Health and Sciences Center (AHS 232) and under the direction of Professor Erika Brockman. The Tutorial and Resource Center is open approximately 20 hours per week and provides students with study materials such as models, microscopes and slides, and supplemental materials provided by instructors. Tutoring includes all biology courses, microbiology, anatomy, and physiology. Join us there. Bring your Monarch card. Enrollment in Supervised Learning, section 8983 is required.


EOPS/CARE Tutoring Center and Computer Lab

Student Services Center (SSC), 2ndFloor

Veronica Enríquez, Student Services Assistant

(818) 947-2432 

enriquv@lavc.edu  

For EOPS/CARE students only, the EOPS/CARE Tutoring Center and Computer Lab offers free, individualized help with subjects, such as English, Math, and the sciences. Students can receive assistance through one-to-one or group tutoring sessions. 

The EOPS/CARE Tutoring Center and Computer Lab also has computers and a printer for EOPS/CARE students to work on their assignments independently and print them out for submission.  Services also include Internet access for class projects and job search, resume and cover letters revision, and interview techniques.


Nursing Tutoring

AHS 100

Preethamol Puthiakunnel, Director

(818) 947-2559

puthiapj@lavc.edu

The Los Angeles County Department of Health provides the Nursing Program here at Valley with a Tutoring/Mentoring Grant designed to assist students with success in the program and in passing the National Licensure Exam known as NCLEX-RN. It is a 2 year grant currently in its second renewal that provides over $180,000. All currently enrolled nursing students are eligible to participate in the programs offered such as Math tutoring, clinical skill simulations in our nursing lab, clinical workshops where the students work in very small groups with an experienced clinical instructor to concentrate on proficiency and competency in providing and managing client care, test-taking and critical thinking workshops and tutoring sessions and a wonderful nursing review program designed to assist and evaluate the student's progress over their 2 years in the nursing program. The grant sponsors a free NCLEX Review course twice a year


Services for Students with Disabilities (SSD – formerly DSPS)

Student Services Annex, Room 175

David Green, Director

(818) 947-2681

ssd@lavc.edu

SSD provides specialized services, accommodations, and courses for students with verified disabilities. Specialized services may include priority registration, sign language interpreters, alternate text production, assistive technology, note-taking and test-taking assistance, campus and community referrals, and/or liaison with the Department of Rehabilitation.  Courses offered include Adapted Physical Education, Learning Skills, and Personal Development.  The SSD office is located in the Student Services Annex, Room 175


TRiO/Student Support Services

Student Services Center, Room 228

Gabriela Caballero, Counselor

(818) 947-2487

caballgm@lavc.edu​

TRiO is a federally funded program that allows service to 160 students.  Upon acceptance into the program, students are encouraged to sign up for free tutoring services.  These tutoring sessions are by appointment only and include some evening hours.  Tutoring services are done on a one-to-one basis and include English, math and many of the humanities and science courses. A computer lab is also available for the use of  TRiO students.