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Counseling Online Help Desk



Counseling Online Help Desk by Live Chat 

Services offered

Services NOT offered

  • Brief responses to student questions and concerns
  • Clarification of college procedures and policies
  • Certificate, degree, and transfer requirements
  • Course prerequisite information
  • Course offerings and majors available
  • Referrals to other programs and services
  • Transferability of LA Valley College courses
  • Help desk is NOT for making counseling appointments
  • Detailed responses to student questions and concerns
  • Education planning
  • Career planning
  • Transcript evaluations
  • Personal or crisis counseling
  • Transferability of courses from other colleges
  • Financial Aid appeals

To reach the Online Counseling Help Desk, go to your Student Portal and click on the Online Services tile.  From the Student Support Directory find the Counseling Online Help Desk card.



Video chat with Counseling Department Online Help Desk on Cranium Cafe