By Gayle L. Fornataro, LAVC Student Success Coordinator
Lesson 12: Keys to Success

Check the ETUDES-NG System Requirements and make the necessary
adjustments to your computer and Internet Web Browser before you login
and use the system.
Read FAQ and help files, either on the ETUDES-NG homepage or provided
by your instructor before you login or use the ETUDES-NG website for the
first time.
Use a "Three, then me," with your instructor, checking at least three sources of
information (your class website,
the ETUDES-NG Gateway help files, or the "Student
Resources Page" of the Virtual Valley website, for example) before contacting your instructor (or the LAVC IT staff) for help. This saves you time, and makes you a more
independent, confident user of the internet.
If you cannot solve your porblem on your own, do not hesitate to contact
your instructor, or the Virtual Valley help staff immediately. Understand that it can take a day or more to receive an answer, so the sooner you ask, the sooner you will get your answer.
Understand that online classes are "Learner Centered," and be an "Active Learner."
Anticipate that you will experience technical difficulties at some point during the semester,
and come up with a Backup Plan for how you will access your class website in the event
that you cannot do so from your main computer.
Join the LAVC ETUDES-NG Users Group, and use its help desk to ask technical
questions or communicate with other LAVC ETUDES-NG Users.
Read the other self-paced tutorial by Gayle L. Fornataro, called Online Learning Success, to
learn what to expect from online classes, how to manage your time in the self-paced enviroment of the online classroom, and other valuable information that will help you make
the most of your online learning experience and achieve online learning success.
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