Canvas and LAVC Virtual Valley Help
This Help page provides 24/7 assistance to meet your Virtual Valley needs.
Canvas Phone Help Hotline: (844) 303-5595
Monday - Thursday, 5pm - 8am
Friday, Saturday, and Sunday - 24 hours
Virtual Valley Help Desk (June 13 - July 15)
Phone: (818) 778-5834
Monday - Thursday, 12pm - 6pm
How to Log In to Your Canvas Class
The following information covers the steps you need to follow in order to log in to Canvas and view your class page.
- Visit the Canvas login page.
- Know your User ID and Password. (Show me.)
- Enter your LoginID / UserID, followed by the password.
- Click on the button labeled “Log In”.
- View a one-page .pdf for additional assistance.
Canvas Will not Let Me Log In
There are three common reasons for not being able to login to Canvas. If after you try these solutions if still unable to login please contact the Help Desk number to the right, or the Canvas Help Hotline above.
- Incorrect User ID and password. (Show me.)
- It may be too soon for your account to be ready.
- A hold could be placed on your record for either financial or academic reasons. (Show me.)