By Gayle Fortnataro, Virtual Valley Student Success Coordinator
Frequently Asked Questions
The Basics
How do I know an online class is right for me?
What's the difference between an online class and a hybrid class?
Where do I find a list of online courses?
What technology skills do I need to be able to take an online course?
Are online courses easier than traditional, on-campus courses?
Are online courses the same quality as on-campus courses?
Do I have to be online at a certain time to take my class?
Getting Started
How do I enroll in an online course?
How do I log into my class website?
What do I do if I can't log in?
How Do I Contact My Instructor?
How do I Find the Websites of LAVC Instructors?
Should I contact my instructor before the class starts?
Where do I go for help with my online class?
How Do I Send an Email Attchment?
Hardware and Software
Do I need my own computer to take an online or hybrid course?
What computer equipment do I need to take an online class?
Do I need to buy a special computer program to take an online class?
What is the difference between a PC and a Mac?
If I want to purchase a new computer, should I buy a PC
or a Mac?
Answers:
The Basics:
| How do I know an online course is right for me? | |
Students who are most successful in online courses are those who are self-motivated, self-disciplined (able to make and stick to a study schedule), and who have good technology skills. Before taking signing up for a class, check out our Online Readiness Quiz Once you are in an online class we recommend that you take two online tutorials, available on the Virtual Valley Student Resources webpage, or by clicking on the links below: |
| Where do I find a list of online courses? | |
Go to the Virtual Valley Homepage Click on the link that says “Online Schedule of Classes.” You will find the classes listed by semester. |
For course components that are online, you do not normally have to be online at a certain time. Instead, you can study when it is convenient for you, as long as you complete and submit required assignments and tests by due dates indicated in the syllabus. Some instructors may require small group or other discussions to take place at a schedules time, which is often negotiable. Contact your instructor for any specific time requirements. |
Getting Started
| How do I enroll in an online course? | |
Enrolling in an online class is the same as enrolling in a regular class. Check the Online Schedule of Classes to see what is being offered. You can enroll in one of the following ways.
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| How do I log in to my online class? | |
To login to all your online classes, you just need to go to one portal link, login with your ETUDES username and password, and all your ETUDES online classes will be there.
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| What do I do if I can’t log in? | |
| Make sure you are using correct username and password:
See tutorial lesson: Logging into Your Online Class Contact LAVC help desk by email, phone, or drop-in lab location: Help Desk Info Contact your instructor |
| How Do I Contact My Instructor? | |
To find your instructor for your online class follow these steps:
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Should I contact my instructor before class starts? |
| It is a good idea to contact your instructor before the start of class to find out if there are any specific requirements you need to know about before you begin. |
| Where do I go for help with my online class? | |
For help with any ETUDES problem or question, contact the ETUDES Help Desk by email, phone, or drop-in lab hours. This should ALWAYS be your first option. If the help desk cannot solve your problem, you may email Coordinator of the Virtual Valley program, Mark Lampert: Lamperma@lavc.edu For self-help, visit the following Self-Paced Online Tutorials |
| How Do I Send an Attchment? | |
For a lesson on how to send email attachments, see the following tutorial: For a lesson on how to send an attachment within ETUDES, see the following tutorial: |
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Hardware and Software
| Do I need my own computer to take an online or hybrid course? | |
If you are taking an online class or a hybrid, you don’t need to go out and buy a computer. HOWEVER you do need frequent access to a reliable computer. LAVC does have a computer lab in BJ 103. For lab hours see the following link: Help Desk/Computer Lab Information. For more information about the lab, contact Ken Freeman at (818) 947-2568. |
| What computer equipment do I need to take an online class? | |
Regular access to a good computer Reliable Internet access. While dial-up modems will work, they are very slow, so cable or digital Internet connections are recommended. Note: If AOL is your Internet service, you will not be able to use your AOL browser, but will need to download another browser.
A good word processing program, such as Microsoft Word (some professors require this program). Check with your instructor to see if there are any additional equipment requirements prior to taking class. |
| What is the difference between a PC and a Mac? | |
"PC" stands for "personal computer," and is a generic term for any computer. Generally PC's run on a Microsoft "Windows" operating system, like an IBM, Dell, or HP. "Mac" is short for "Macintosh," which is a brand name for an "Apple" computer. A Mac has a little apple somewhere on the machine, a PC does not. Either system will work for your online classes and your educational needs in general. However, the two types of computers do run ETUDES a little differently, so when viewing tutorials or other instructions, be sure to see if there are different sets of directions for a "PC" and a "Mac," and follow the proper set.
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| If I want to purchase a new computer, should I buy a PC or a Mac? | |
The short answer is that either type of computer will work for online classes in particular and your educational needs in general. However, here are some considerations to help you decide which type of computer is right for you:
Whichever system you decide to buy, check for student discounts at the LAVC bookstore or other vendors. |
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