Los Angeles - - Another Metro Bridge class came to a successful end Friday as 14 students received their certificates of completion before moving to the next stage of the process, an interview with the bus company.
Among those speaking at the ceremony was Executive Director of Transportation James Woodson who addressed the importance of safety, customer service, and quality care to the patrons who board Metro buses.
Also speaking was Executive Director of Human Resources Stefan Chasnov, who recognized the partnership that continues to support the Bridge program. Joining Metro and Valley College are the Employment Development Department, Workforce Investment Board, Community Career Development, and multiple WorkSource centers.
The class included over 85 hours of contextualized customer service skills, training for transit careers and lifelong learning skills such as time management (study and test taking strategies for Pre-Trip Inspection, Fare Media, and Metro’s Terminology). Additionally, the classroom and field discussions included key bus preparations and DMV for class B permit ( Passenger Endorsement, General Knowledge, and the 9 Air Brakes).
The Metro Bridge program was designed several years ago by LAVC in cooperation with Metro to meet the agency’s needs. Offering an alternative way of entering into employment as a bus operator, it has been termed a unique "on-ramp" to success.