Los Angeles - - In ceremonies held in the boardroom of the downtown headquarters of the Los Angeles Country Metropolitan Transportation Authority (Metro), Chief Administrative Services Officer Lonnie Mitchell presented Los Angeles Valley College Job Training with an award of appreciation for their work with the bus service’s disability program.
The marble-styled award says, "...In appreciation of your outstanding support and partnering with Los Angeles County MTA in the successful develoment and delivery of its ADA Ambassador Program."
Job Training spearheaded the driver’s classroom training which encompassed several areas including:
- A brief overview of the Americans with Disabilities Act Accessibility Guidelines for Transportation Vehicles
- Sensitivity training and customer service as it relates to disabled passengers
- Meeting with disabled riders to foster a better understanding of their needs
- Development of understanding of new technology centered on portable platforms
Members of the inaugural class received a customized ADA Ambassador pin, were given two guest tickets to a Dodgers’ baseball game, and were recognized as a group on the Dodgers’ right field scoreboard.
Recognized as an innovator in workforce development, Job Training created and implemented the training as well as coordinated the instruction, while purchasing equipment for all Metro stations. This joint LAVC/Metro training allowed drivers to learn the proper method of assisting with securement of wheelchair bound passengers.
Senior representatives of Metro continue to praise the program, saying, “The ADA Ambassador program has been an integral part of Metro’s mission to safely, securely, and comfortably transport individuals with special needs on all of our 200+ bus and rail routes.”
In addition to wheelchair bound guests, the Metro also works to assist those with visual impairments.
The Americans with Disabilities Act was first created in 1990 and prohibits discrimination while ensuring equal opportunity for all persons with disabilities. The Federal transit Administration is responsible for civil rights compliance and monitoring of the nondiscriminatory provision of transit services.
Since its inception, over 400 people have earned the title of “ADA Ambassador.”
Lennie Ciufo displays the award given to him by Metro (left to right: Don Ott,
John Fasana, Doug Middleton, Lennie Ciufo, and Lonnie Mitchell).