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Student Success and Support Program (SSSP)

Counseling Department
Contact & Hours

Student Services Annex (SSA)
(818) 947-2474


All new non-exempt* students are required to complete the Student Success and Support Program mandated core services including: online Orientation, Assessment, and Counseling/Student Educational Planning (OAC).


All new, non-exempt students are required to complete online orientation prior to assessment. Online Orientation is a multime­dia presentation available on the Counseling Department webpage.

Topics include:

  • Campus Policies & Procedures
  • Academic expectations
  • Educational Program Information
  • Campus resources and special programs
  • Maintaining registration priority


The Assessment Center provides English and math assessments for placement in appropriate courses based on the students’ skill levels.  Assessment is required for all new non-exempt students who have not received waivers.  Placement recommendations are provided to help students plan their course sequencing. Recommendations are based on multiple measures, combining test results with student background data from the Educational Planning Questionnaire. Visit the to review the pre-assessment video and sample tests.


First Semester Student Educational Planning (SEP):  Once students have completed online orientation and assessment, they are required to attend an in-person Counseling: First Semester Student Educational Planning (SEP) session or complete the online version. In-person SEP sessions are counselor-led group advisement ses­sions where students receive more personalized attention:

  • Assessment results
  • Educational Goal
  • Registration Process
  • Important dates and deadlines
  • First Semester Educational Planning (Abbreviated SEP)

Comprehensive Student Educational Plan (SEP):  Before completing 15 units, or their third semester, students are notified that they must declare a course of study and complete a Comprehensive Student Educational Plan (SEP). Students may attend a group advisement sessions to develop individual Comprehensive SEP to help guide them in completing their educational goal.  Counselors are also available by appointment for:

  • Comprehensive SEP
  • Career assessment and exploration
  • Transfer information
  • Academic or personal issues

* EXEMPTION CRITERIA - Students may be exempt from SSSP core services if they:

  1. Have earned an Associate Degree or higher
  2. Enrolled at the college for a reason other than career devel­opment, advancement, transfer, attainment of degree or certificate of achievement, completion of basic skills English or English as a Second Language course sequences
  3. Are taking classes to maintain a license.
  4. Are concurrently enrolled K-12 students.
  5. Students who completed assessment at another California community college in the past two years may submit an Assessment Exemption Request available in the Admissions & Records Office.