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Student Help Guides for the New SIS

New SIS Help for Students


Contact the LAVC Admissions & Records Office at (818) 947-2553 or visit the SSC (1st Floor) for help with:

  • - Log in issues
  • - Registration 
  • - Holds
  • - Other Unknown issues

-- OR --

Contact the LACCD SIS Portal telephone help line for help with log-in issues:

(323) 953-4000 x 3595
Open: Monday-Friday, 8 a.m. to 5:30 p.m. between August 28-September 22, 2017.


If you started attending LAVC (or one of the other LACCD campuses) in Spring 2017 or prior, and have not yet updated your SIS/Student Email password, you will need to do so in order to be able to register for classes.

Please watch this video to learn how to update your email password:




Download the following training guides on using the new LACCD SIS Student Portal:

  • Introduction to the New Student Portal and the My Profile Menu
    • Logging into the Student Portal and Changing Your Password (PDF)
    • Navigating the Student Portal (PDF)
    • Viewing Your Student Ed Plan (PDF)
    • Using Self-Service to Update Your Information (PDF)
  • Using the Academics Menu
    • Browsing the Course Catalog (PDF|Video)
    • Finding Your Registration Appointment (PDF)
    • Enrolling from Planner (PDF|Video)
    • Enrolling from Requirements (PDF|Video)
    • Searching a Class (PDF|Video)
    • Enrolling from Class Search (PDF|Video)
    • Adding a Class (PDF|Video)
    • Adding to a Waitlist (PDF|Video)
    • Adding a Class by Using a Permission Code (PDF|Video)
    • Dropping A Class (PDF)
    • Swapping Classes (PDF)
    • Viewing Term Information (PDF)
    • Requesting an UnOfficial Transcript (PDF)
    • Requesting Official Transcript (PDF)
    • Viewing Student Staff Schedule of Classes (PDF)
    • Submitting a Graduation Petition (PDF)
  • Using the Finances Menu
    • Viewing a Financial Aid Award (PDF)
    • Accepting or Declining Financial Aid Awards (PDF)
    • Viewing my Account Activity (PDF)
    • Add a Payment Profile to Your Account (PDF)
    • Paying for Parking (PDF)
    • Opting Out of ASO Fees for the Current Semester (PDF)
    • Viewing and Consenting for 1098T (PDF)



The LAVC Admissions & Records and the LACCD Telephone Help Desk are available to assist students with issues with the LACCD SIS Portal.

Please contact the LAVC Admissions & Records Office at (818) 947-2553 or visit the SSC (1st Floor) for assistance with the following issues:


  • - Log in issues
  • - Registration 
  • - Holds
  • - Other Unknown issues


If you are having issues with registering due to prerequisite, contact Ashley Dunn or Anna Cheshmedzhyan and provide the following info: first name, last name, student ID number, course number, prerequisite and/or corequisite.