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Counseling Online Services

Counseling Department
Contact & Hours

Student Services Annex (SSA)
(818) 947-2637
(818) 947-7229



Student Services Division Homepage


Los Angeles Valley College Counseling Department is here to help!  In order to support the global effort to stave off the spread of COVID-19,  we are currently closed for in person services. We have transitioned to remote services. 

Counseling Department is available to assist you in four (4) ways:

Phone.  Click on Counseling Appointment Scheduling below or call (818) 947-2637 or (818) 947-7229 and we will return your call during regular business hours.

E-Mail.  Send us an e-mail at 

Live Chat or Video Chat.  Simply click on Counseling Online Help Desk 1 or 2 which feature live chat or video chat.  To video chat, please be sure to use the latest Google Chrome or Firefox browser with a laptop, desktop or phone (see details below for technical requirements*).

Contact your counselor directly.  Visit Counselor Contact Information page to find your counselor.  

We ask for your patience as we are working hard to serve all students.

Stay safe. Stay at home, Monarchs!

Video chat with Counseling Department Online Help Desk on Cranium Cafe

Video chat with Appointment Scheduling on Cranium Ca

*Technical Requirements for Live Chat via Cranium Cafe 

      For desktop PC and Mac:

  • Use the latest Chrome or Firefox  internet browser
  • Have webcam ready and activated (for online student support)
  • Have a headset with microphone ready - your cell phone headset will work great

      For Android and Window Devices:

  • Use Chrome
  • Have your webcam ready and activated
  • Have a headset with microphone ready - your cell phone headset will work great

For iOS- Apple Device:

  • Download ConexED App from the app store*

*App provides limited access.  You will be able to join a video meeting, but not share your screen or use other functions.

See the Counseling Appointments page for the types of counseling appointments available and to make a counseling appointment.