Skip to main content

Counseling Online Services

Counseling Department
Contact & Hours

Student Services Annex (SSA)



Student Services Division Homepage


Los Angeles Valley College Counseling Department is here to help!  Due to COVID-19,  we are currently closed for in-person services. We have transitioned to remote services via Cranium Cafe. To use Cranium Cafe, be sure to use the latest Google Chrome or Firefox browser with a laptop, desktop or phone (see details below for technical requirements*).  

Counselors are available to assist you through Live Chat and/or scheduled online/phone appointments.   

  • To speak with a counselor through Live Chat for brief, general questions simply visit the Counseling Online Help Desk  during regular business hours and click on the Live Chat button. 

Video chat on Cranium Cafe with Counseling Online Help Desk

  • To speak with a specific counselor through Live Chat, go to the Counselor Contact Information page and click on the counselor's LIVE CHAT button during their scheduled hours (see schedule below).
Andres Cruzalegui W 5:00 – 7:00 am /Th 12:00 - 1:00 am
Ashley Du M 10:00 am – 12:00 pm & 6:00 – 7:00 pm
Liliana Fanelli M 4:00 – 5:00 pm / Tu 11:00 am-12:00 pm &  1:00-2:00 pm
Dr. Michael Gold M 9:00 – 10:00 am & 5:00 – 7:00 pm
Barbara Goldberg W 11:00 am – 12:00 pm & 5:00 – 7:00 pm
Carlos Marquez M 11:30 am – 12:30 pm / W 9:00-11:00 am & 1:00-2:00 pm
Anita Martinez W 1:00 – 2:00 pm / F 9:00-11:00 am
Chris Petrini W 4:00 – 6:00 pm / Th 12:30-1:30 pm
Reggie Reed M 12:00 – 2:00 pm / Th 10:00-11:00 am
Joyce Romero Tu 9:00 – 11:00 am / Th 11:00 am-12:00 pm
Margaret Sarkisyan Tu 5:00 – 7:00 pm / Th 4:00-5:00 pm
Ruth Vasquez Tu/W 12:00 – 1:00 pm / Fri 11:00 am -12:00 pm & 1:00-2:00 pm



                    Counseling ZOOM Drop-In Hours


Do you have quick general questions? We can help!

To ensure all questions are answered, each Zoom Drop-in Session will allow a maximum of 60 students to join. If you are not able to log on, please sign up for another date/time for us to better assist you.

July 30 (Thursday)             11:00am-12:00pm        Register

August 3 (Monday)           10:00am-11:00am        Register

August 6 (Thursday)          1:00pm-2:00pm           Register

August 11 (Tuesday)         12:00pm-1:00pm          Register

August 13 (Thursday)         4:00pm-5:00pm          Register

August 17 (Monday)         12:00pm-1:00pm          Register

August 19 (Wednesday)     2:00pm-3:00pm         Register

August 25 (Tuesday)          10:00am-11:00am      Register

August 26 (Wednesday)      1:00pm-2:00pm        Register

August 27 (Thursday)         10:00am-11:00am     Register

*We cannot review transcripts or do educational planning in these sessions.

See flyer here. 

*Technical Requirements for Live Chat via Cranium Cafe 

      For desktop PC and Mac:

  • Use the latest Chrome or Firefox  internet browser
  • Have webcam ready and activated (for online student support)
  • Have a headset with microphone ready - your cell phone headset will work great

      For Android and Window Devices:

  • Use Chrome
  • Have your webcam ready and activated
  • Have a headset with microphone ready - your cell phone headset will work great

For iOS- Apple Device:

  • Download ConexED App from the app store*

*App provides limited access.  You will be able to join a video meeting, but not share your screen or use other functions.

See the Counseling Appointments page for the types of counseling appointments available and to make a counseling appointment.